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Frequently Asked Questions - by Educators
How do Teachers buy from Book Club? Can Teachers have their own Book Club account? How do I set this up?
Yes, all Educators can order from Book Club. We recommend having two accounts: one as an Educator for schools orders, placing orders via the Book Club Ordering Platform, and a separate LOOP account when ordering for your family using a personal email address. The reason being that the LOOP platform is strictly for parent orders, and doesn't offer the same level of benefits for schools. The benefit of ordering via the Educator platform is that orders are submitted immediately, unlike LOOP orders which are all submitted together. Additionally, ordering as an Educator produces a Tax Invoice for Scholastic Rewards. Create an account by registering at scholastic.com.au/register
What other professional resources can I access through Book Club?
With each Issue of Book Club, you will receive a copy of our Teachers Essentials catalogue, giving you practical, up-to-date classroom resources at discounted prices. Materials are often grouped under special themes to help assist your lesson planning. We also publish a one-stop-shop once per year called School Essentials - learn more here: schoolessentials.com.au
How do Teachers buy from Teacher's Essentials?
All Educators can use their Book Club Ordering Platform to order from Teachers Essentials. Simply choose the Teachers Essential catalogue cover instead of the Book Club catalogue cover. To access both catalogues, you will need to create an Educator profile online at scholastic.com.au/register
Can Teachers have their own School Essentials account? How do they set this up?
All Educators can use their Book Club Ordering Platform to order from our School Essentials catalogue. Simply create an Educator profile online at scholastic.com.com.au/register
Are all books appropriate for primary school children?
Yes, our catalogue contains age-curated books sectioned appropriately for each age group. At the very back of the catalogue, there are teens reads for children 10+, but they are clearly marked as 'teen reads', and we pixelate covers that aren't appropriate for a younger audience.
Why does Scholastic sell products other than books?
We know that reading doesn't come easily to all children, and this can make reading books intimidating. By including other forms of reading in our catalogue, such as activities requiring instruction manuals, we believe these can act as a gateway to leisurely reading. We also include journals and stationary items, as writing is an essential skill that enhances literacy.
How is Scholastic implementing green practices?
Our Book Club catalogues can be recycled. To make this possible, we print our catalogues in Australia by PEFC and FSC approved printers. The ink used in printing contains renewable content, such as soy and vegetable oils. The paper in our catalogues is 100% PEFC certified and sourced from plantation forests only. We only use 100% recycled material for packaging, such as air pillows and cardboard. We go out of our way to ensure we keep all single-use plastics to a minimum. We use EcoPure bags wherever possible for packaging. Scholastic believe that minimising our environmental impact is our responsibility, which drives us to continually investigate ways to reduce our carbon footprint.
Can Book Club run without paper catalogues?
Experience has shown us that having a physical catalogue that children can read through is the best way to make purchases a child's choice. Moving the catalogues to a digital space loses the child's interest and puts the choice into the parents' hands. A child's likelihood to engage in reading is highly dependent on whether or not they have chose the reading materials themselves. We understand the environmental impact of having paper catalogues, that's why we've made our catalogues recyclable.
How do I become a Scholastic Book Club customer?
To join Book Club, simply follow the instructions in the 'register' tab at scholastic.com.au/register
Does Scholastic accept Credit Card payments?
Yes. Customers may pay using MasterCard and Visa. Minimum transaction is $1.00.
Can Teachers earn Scholastic Rewards for themselves?
Yes, all Educators have the choice of accumulating Scholastic Rewards for themselves, or for their school account. Teachers can choose this option during the initial account set up process. If you want to change it later, go onto the Book Club Ordering platform and under the 'Rewards' tab there will be an option to update these settings.
How do I know when my Scholastic Rewards will expire?
To check on your Scholastic Rewards, log into your personal account and select the MY REWARDS tab. You will see the Scholastic Rewards available and the expiry data of your current Scholastic Rewards.
How do I place an order and use rewards as payment?
To place an order using your rewards, simply log into the Book Club Ordering platform as an Educator, make your product selections as usual and go through to your cart. There will be an option to 'use Vouchers & Rewards' - select this option and skip past the prompt for vouchers. By hitting 'next,' you will be diverted to the correct page to select how many rewards you'd like to redeem.
What if a parcel is missing from my delivery?
Occasionally, not all cartons are delivered at the same time. If you are short one or more cartons, please wait a further 2-3 days for the remaining carton/s to arrive. If not received after that, please contact Customer Service on 1800 021 233.
What if the book I ordered becomes unavailable?
In the unlikely scenario that your order is not available, Scholastic will ensure the item is placed on backorder and sent out as soon as it becomes available again. You will be informed on your order confirmation in such a situation. Scholastic ensures that if we can't supply an item, your family will receive more value than the original order by:
a) offering a credit voucher in lieu of the product, PLUS a specifically selected FREE consolation book or...
b) offering a direct book substitution with an equivalent or higher value item, similar to the one originally ordered.
What are credit vouchers?
Credit vouchers are given in the form of physical or digital vouchers with codes for inputting when:
- an item is out-of-stock, or an item is missing from a package
- a customer is not satisfied with a product
- an item is returned for credit