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How do I become a Scholastic Book Club customer?
Teachers, please call our Customer Contact department toll-free at 1 800 021 233 to receive your account number and additional information about Book Clubs.
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How many Book Club booklets should I order for my students?
Scholastic Book Club booklets each contain 16 student brochures nested together, so for the average class you will require two booklets per club. If you have a composite class with different abilities you can order one booklet from each of two clubs.
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What books and other items can I expect to see on Book Club?
Chosen by expert editors, the selections cover a wide variety of formats, genres and themes. They include classics, award winners, recently released titles and books related to other popular children's media such as movies and television shows. Children improve their reading skills BY READING, so providing the books they will WANT to read is a priority.
For reluctant readers, reading practice is encouraged by the inclusion of such items as software, puzzles, activity packs and games.
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What other professional resources can I access through Book Club?
- Each issue you will receive a copy of TBS (Teacher's Bookshelf), giving you practical, up-to-date classroom resources at discount prices. Materials are often grouped under special or seasonal themes to assist your planning of particular topics.
- You may also earn and spend Reading Rewards at the Classroom Essentials catalogue, which features hundreds of exciting products to cover all your classroom needs, including magazines, professional development seminars and literacy resources.
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How do I run a Book Club?
It's easy! Eight times a year you'll receive your Book Club ordering materials. Keep the teacher's guide and hand out copies of the Book Club brochure to students. You may wish to go over the student brochure in class so students can be directed to particular books that will interest them. Be sure to set a date for students to return their order forms to you. Collect the order forms and money as they come in. You can mail, fax, telephone or send us your orders online and earn Bonus Coupons and Free Picks for your class! These Bonus Rewards can be used to build a great classroom library. Reading Rewards earned on each order can be put towards any future Scholastic product purchases!
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How do I keep track of students' orders?
Make sure that each student's name is on their order form! Collect and tally your students' orders on the class order form provided. Return this order form with attached cheque (or cheques) in postage-paid envelope provided. Here's a handy tip to stay organised: keep a Book Club folder! File student orders in it until you actually place your classroom order. Then, when your order arrives, match books to student orders, and file away your packing slip and original order form for your reference. Write your customer account number and the customer contact telephone number inside your folder for easy reference.
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How can I make ordering easier?
Here are some terrific tips for making ordering easier:
- Insert the due date for students on their order forms, and post the date in the classroom. Give students a reminder a few days prior to the due date.
- Enlist the help of a parent volunteer to organise and send in the orders.
- Get your students involved! Kids love to help hand out the student brochures, collect orders and pass out the books. (You'll want to handle the money, of course.)
- The hardest part is keeping track of loose change. Encourage students and their parents to pay by cheque, payable to Scholastic Australia Pty Limited, or credit card, using the credit card payment form under the student order form.
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How can I increase classroom participation?
Here are some ways other teachers have increased classroom participation in Book Clubs:
- Kids love looking at the offer (student brochure) when it arrives. Have them point out books that especially interest them.
- Allow students who are familiar with a particular book or author to share their enthusiasm.
- Point out one or two books to each student that you know they would just love to read.
- Go online to check out press and student reviews of books.
- Remind students to bring in their order forms!
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How do I get parents involved?
Attach a note to the student brochure reminding parents of the due date for orders. You may want to send a letter home with the first Book Club offer encouraging them to participate. Let parents know how important a home filled with books is for creating a lifelong reader. Tell parents that their child's order helps you get free books and materials that the whole class can use and enjoy. Keep parents up-to-date on featured books that supplement what you are doing in the classroom. You may want to send a special letter home each month with the order. Be sure to remind them, again, about the Book Clubs on Parent-Teacher nights.
Encourage parents to start a reading club with other families based on Book Club selections.
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I am home schooling my children. Can I run a Scholastic Book Club?
Yes! School market restrictions apply to many of the books we offer. This means that we cannot accept orders from home addresses except from a legal home school (which qualifies as a school market).
We will require a signed letter of verification stating that you are home schooling your children. Please remember to include the number of children and their ages. Kindly forward the letter to:
Customer Contact
Scholastic Australia Ltd
PO Box 579
GOSFORD NSW 2250
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I am a day-care teacher, can I run a Scholastic Book Club?
Yes! Playgroups, kindergartens, preschools and childcare centres are welcome to run Book Club with Scholastic Australia.
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Can my students order from more than one club?
Yes! Each issue, your class can participate in as many Book Clubs as you wish. Some teachers offer students additional clubs to cater for a wider range of reading abilities or to give their students' families access to suitable books for younger or older siblings.
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How do I place a Book Club order?
You can place a Book Club order online or by mail, fax or phone! Your books should arrive within weeks. Many teachers hand out the next Book Club brochures as soon as the book shipment arrives --when interest in reading is at its peak.
Online
Place your order online by going to www.scholastic.com.au and go to Book Club ordering online
Or simply click here to go straight to Book Club ordering online
By Mail
To place an order by mail, send your order and cheques payable to Scholastic Australia Pty Limited to:
Book Club
Scholastic Australia Ltd
PO Box 579
GOSFORD NSW 2250
By Fax
Fax your orders to 1800 789 948
By Phone
Call toll-free on 1800 021 233
Hours are:
Monday to Friday
8:30am - 5:30pm EST
*Phone ordering is exclusive to Book Club Bonus teachers. Phone ordering is for individual classroom orders and is not available for whole-school orders.
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Can I place my Book Club order online?
Place your order online by going to www.scholastic.com.au/bookclub and go to Book Club ordering online
Or simply click here to go straight to Book Club ordering online
Call toll-free 1 800 021 233 for more information or assistance with registration.
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Can I place a second order, or an order after the return-by date?
Additional orders for the current and previous issue of Book Club can be placed after your first order has been sent to Scholastic. Follow the same ordering procedure as for a normal order. If at any stage you find that you no longer have a set of order forms for an issue of Book Club your order can be placed on a blank sheet of paper-but remember to include your Name and Customer Code, and then for each line:
- Book Club, Issue Number, Item Number (e.g. Arrow Issue 5, Item 32)
- Item Description
- Quantity Required
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If I am not a teacher, can I order directly from a Book Club?
Scholastic Book Clubs provide quality books to individual students and also support the reading environment of the classroom. They are only available through classroom, day-care and home school teachers.
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Do you charge shipping and handling fees?
We do not charge shipping and handling fees on Book Club orders.
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How can I check the progress of my order once I have sent it to Scholastic?
Simply contact Customer Contact on 1800 021 233 for full details.
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What if a parcel is missing from my delivery?
Occasionally, not all cartons are delivered at the same time. If you are short of one or more cartons contact your local post office in the first instance. Australia Post will usually advise you by return call after they have checked the warehouse or the delivery driver returns from his deliveries-often in these cases the missing carton is still on the delivery truck. Australia Post will gladly arrange redelivery of this carton to the school. Contact Customer Contact on 1800 021 233 if further problems arise or if Australia Post cannot locate your carton.
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What if an ordered book becomes unavailable?
If replenishment stock is scheduled to reach Scholastic, the item will be placed on back order. You will be informed of such a situation on the Tax Invoice. If we are unable to supply a title, a Credit Voucher is sent in lieu of the product PLUS a specially selected FREE consolation book.
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What are Reading Rewards?
Reading Rewards allow schools to build classroom and library resources for the benefit of the school community. Every order can earn Bonus Coupons and Free Picks.
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What are Classroom Bonus Coupons and how can I earn them?
Classroom Bonus Coupons are a Bonus reward for classrooms only. They are dollar-value coupons which can be used on any Book Club or Scholastic education product. Use them on the next offer or save all year. You will find them attached to your Book Club Payment Advice.
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What are School Bonus Coupons and how can I earn them?
Every Book Club order now earns Bonus Coupons for your school. These will be sent to the nominated rewards holder for your school along with the Book Club brochures each Issue, attached to Book Club News.
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Can my school earn School Bonus Coupons with purchase from the Scholastic Online Store?
Yes! Ask parents to nominate your school to receive a benefit with every purchase at the Scholastic Online Store.
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How do I spend my Bonus Coupons?
You can spend your Bonus Coupons on fabulous resources from any Scholastic Book Club, Classroom Essentials or Literacy Essentials catalogues! To browse the Classroom Essentials and Literacy Essentials product range and order online, go to www.scholastic.com.au/schoolshop.
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What if I lose my Bonus Coupons?
No problem! Every Bonus Coupon has a unique coupon number that allows us to track it. If you lose your coupons you can ring Customer Contact and they will let you know how many Bonus Coupons are available for redemption against your classroom account. Alternatively, you can see Bonus Coupons available to spend when you use the online ordering service.
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Do Bonus Coupons expire?
Bonus Coupons expire date 12 months after they are issued. The expiry date is printed on them.
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What are Free Picks and how can I earn them?
Free Picks are immediate product rewards earned by teachers at the time they place their classroom order.
You can earn Free Picks depending on the total amount of your current order. The number of Free Picks allowed depends on the value of the order. To find out how they are calculated, refer to the Free Picks table, provided in the Teacher Guides.
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How do I redeem my Free Picks?
Free Picks must be redeemed at the time of your order. When you have finished placing your order, you will be asked to select your Free Picks before it is submitted. Free Picks cannot be redeemed after the order has been finalised and submitted, and cannot be redeemed for cash.
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What is the Scholastic 100% Satisfaction Guarantee?
If you or your students are not completely satisfied with any Book Club item, simply return it within 30 days for credit or refund—no questions asked.
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What about returns and refunds?
A return or refund might be a solution if:
- A consignment is damaged in transit
- A book is misbound or otherwise faulty
- A purchase turns out to be unsuitable
- A student receives the wrong book
Help us find the source of the error by comparing the student order form with your order form and the Book Club Tax Invoice before you call. We will gladly process either a refund or a replacement, as required.
Simply return the product with a note of explanation to:
Scholastic Australia
Reply Paid 579
GOSFORD NSW 2250
Kindly include your name, account number and address, and indicate whether you wish to exchange the item, receive a credit or receive a refund. Please indicate the name to which the credit/refund is to be issued. A Refund/Replacement form is available for download.
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What are Credit Vouchers?
Credit Vouchers are coupons given to customers when:
- An item is out-of-stock, or an item is missing from a package
- A customer is not satisfied with a product
- An item is returned for credit.
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Do you accept credit card payments?
Yes. Teachers (and parents) may pay using Bankcard, MasterCard and Visa. There is no minimum transaction.
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What is a Scholastic Book Club?
Simply put, a Scholastic Book Club is the easiest, most reliable way to get your child excited about reading! There is a Book Club for every grade level from preschool through to junior high. Each Club is exclusively school-based, and is run by a classroom teacher or volunteer. Each issue in the Scholastic Book Club student brochure, your child will find a terrific selection of new and noteworthy fiction, classics, award-winning titles, perennial favourites, reference books, sports books and more.
Book Clubs offer a convenient way to purchase the best books at huge discounts. Prices are as low as $1.00. Plus, if you're ever dissatisfied with an item, it may be returned for a full refund, no questions asked
By participating in Scholastic Book Clubs, your child's teacher can earn FREE teaching materials and resources for their classroom. Every order you or your child places earns bonus coupons, to be used to purchase items for your school.
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How Does a Scholastic Book Club Work?
- Twice each term, teachers distribute the Book Club brochures to their students.
- Students take the flyers home to select books, software or other items with their parents.
- Students return order forms and payments to the school. You can write one cheque to Scholastic Australia Pty Limited, no matter how many of our Book Clubs you choose to order from.
- Teachers place the classroom order with Scholastic Australia.
- Within three weeks, the box of books arrives in your child's classroom. The day that the books arrive is one of the most exciting for students and teachers.
- Students enjoy their new books! When your child gets to choose their very own books, reading becomes a joy and an adventure. That excitement can carry over into a lifelong love of reading. Also, the earlier students become independent readers, the more likely they are to succeed in school.
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How can I get involved in Scholastic Book Clubs?
Scholastic Book Clubs are licensed to run exclusively through the school. Many parents get involved by helping their child's teacher run the Book Club each month. Contact your school to find out more!
Scholastic Australia is your partner in helping your child fall in love with books and become a great reader. That's why we're here. Happy Reading!